Detected in the CFPB-filed cardholder agreements from Truist Bank. Verbatim quotes below — CardSleuth flags the language; this isn't legal advice.
Forced arbitration
You give up your right to sue in court — disputes are pushed into private arbitration.
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“…t obligations under the Agreement then in effect. Governing Law The Agreement is binding between you and Truist. Except as expressly set forth in the Arbitration Provision of this CCCA, the Agreement and the interpretation and enforcement thereof (including but not limited to the Page 2 Consumer Credit Card Agreement ex…”
“…t obligations under the Agreement then in effect. Governing Law The Agreement is binding between you and Truist. Except as expressly set forth in the Arbitration Provision of this CCCA, the Agreement and the interpretation and enforcement thereof (including but not limited to the exportation of interest rates) will be g…”
You can't band together with other cardholders in a class action.
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“…sures To hear important Military Lending Act disclosures and payment information provided in this Agreement, please call 800-848-8372. The Jury Trial Waiver, Litigation Class Action Waiver, and Mutual Arbitration Agreement set forth in this Agreement do not apply to Covered Borrowers under the Military Lending Act. Section…”
You waive your right to have a dispute heard by a jury.
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“…Oral Disclosures To hear important Military Lending Act disclosures and payment information provided in this Agreement, please call 800-848-8372. The Jury Trial Waiver, Litigation Class Action Waiver, and Mutual Arbitration Agreement set forth in this Agreement do not apply to Covered Borrowers under the Military…”
“No interest if paid in full” — miss the deadline and you're billed interest back to day one.
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“…descending order based on their APRs, unless Truist is required by applicable law to use a different payment application method in connection with a deferred interest or similar program. We may delay the availability of credit until we confirm that your payment has cleared. Page 6 Consumer Credit Card Agreement Sec…”
“…descending order based on their APRs, unless Truist is required by applicable law to use a different payment application method in connection with a deferred interest or similar program. We may delay the availability of credit until we confirm that your payment has cleared. Section 7: Account Closure, Default, Your…”
The contract lets you reject arbitration (usually within a short deadline) and keep your right to sue.
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“…aims of any other person. The right to appeal is more limited in arbitration than in court and other rights in court may be unavailable or limited in arbitration. Unless you choose to opt out of mutual arbitration in the manner and time specified below, you and we mutually agree that, if either party demands arbitration, the Parties will r…”
“…s more limited in arbitration than in court and other rights in court may be unavailable or Page 10 Consumer Secured Credit Card Agreement limited in arbitration. Unless you choose to opt out of mutual arbitration in the manner and time specified below, you and we mutually agree that, if either party demands arbitration, the Parties will r…”
The purchase rate was not broken out by credit tier — the issuer reported a single range.
Lowest offered26.74%
Median26.74%
Highest offered26.74%
Cash advance APR
The cash advance rate was not broken out by credit tier — the issuer reported a single range.
Lowest offered27.74%
Median27.74%
Highest offered27.74%
Every fee on this card
Annual feeNone
Balance transfer fee3% (min $10)
Cash advance fee4% (min $10)
Foreign transaction feeNone
Purchase transaction feeNone
Late fee$27
Repeat late fee (6 mo)$40
Over-limit feeNone
Minimum finance chargeNone
Balance computationAverage daily balance including new purchases
Rewards, benefits and features
Rewards
Cashback rewards
Services
Access to Free Credit Scores
Features
Contactless Payments
Chip card
Fee-free foreign transactions
Who can get this card
AvailabilityRegional
StatesAK, AL, AR, AZ, CO, CT, DC, DE, FL, GA, HI, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, OH, OK, OR, PA, RI, SC, SD, TN, TX, VA, WA, WI, WV, WY
Membership requirementsOpen to the public
Balance transfer
This card does not offer a balance transfer rate.
Cost to carry a balance
Interest for a year at 26.74%$802.20
Annual / periodic fees$0
Total yearly cost$802.20
Simple interest on a constant balance — a plain-language upper bound rather than an amortisation schedule. Paying in full each month within the 25-day grace period avoids the interest entirely.
Cardholder agreements
6 documents filed by Truist Bank in the 2026 Q1 archive.