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Coastal Community Bank

10 cardholder agreements · 11.2 MB

F
Fair Terms · grade F (39/100)
6 contract red flags across 9 filed docs · see how every issuer ranks →
Why this grade
  • Starting score100
  • Forced arbitration (opt-out available)-12
  • Class-action waiver-12
  • Deferred interest-15
  • Jury-trial waiver-8
  • Change-anytime clause-8
  • Penalty APR-6
  • Fair Terms score39 · grade F

See the exact wording behind each below.

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You can opt out of this issuer's forced arbitration

Coastal Community Bank's agreement lets you reject arbitration and keep your right to sue — usually within a short window after opening the account. You have to send it in writing. Here's the language from the filed agreement:

“…S TO BE ARBITRATED AND FORBIDS CLASS ACTIONS UNLESS YOU (1) ARE SUBJECT TO THE PROTECTIONS OF THE MILITARY LENDING ACT OR (2) EXERCISE YOUR RIGHT TO REJECT ARBITRATION AS PROVIDED IN THE ARBITRATION PROVISION OF THIS AGREEMENT The following terms and conditions constitute an agreement (Agreement) between you and Coastal Community Bank governing the use of your Kikoff Account. (Account). This Agreement also refers to and includes other disclosures we may provide to you, which are incorporated by reference. The words you, your, and yours mean you and any other person(s) who are contractually liable under the Deposit Account and Card Agreement. The words we us, and our mean Coastal Community Bank c/o Kikoff Inc. Please keep a copy of this Agreement for your records. Important Information about your Kikoff Account The Kikoff Account includes a deposit account (Deposit Account) and a Kikoff s…”
Kikoff-secured-card-agreement 5.2.25 ↗
“…THE AGREEMENT CAREFULLY. IT PROVIDES THAT ANY DISPUTE MAY BE RESOLVED BY BINDING ARBITRATION AT EITHER PARTY S REQUEST. UNLESS YOU PROMPTLY REJECT IT, THE ARBITRATION AGREEMENT WILL HAVE A SUBSTANTIAL EFFECT ON YOUR RIGHTS IN THE EVENT OF A DISPUTE. ARBITRATION REPLACES THE RIGHT TO GO TO COURT, INCLUDING THE RIGHT TO A JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR SIMILAR PROCEEDING. IN ARBITRATION, A DISPUTE IS RESOLVED BY AN ARBITRATOR INSTEAD OF A JUDGE OR JURY. ARBITRATION PROCEDURES ARE SIMPLER AND MORE LIMITED THAN COURT PROCEDURES. Agreement to Arbitrate: Maintaining good relationships with our customers is very important to us. We ask that you contact us immediately if you have a problem with your Account or a service we provide. Often contacting us directly can resolve the matter quickly and amicably. However, if you and we are unable to resolve our differences informa…”
Robinhood Gold TIL & Cardholder Agreement_effective 12.22.25 ↗
“…ILL APPLY TO YOU UNLESS (1) YOU ARE A MEMBER, OR A DEPENDENT OF A MEMBER, OF THE ARMED FORCES ON THE DATE YOU OPEN THIS ACCOUNT, OR (2) YOU REJECT THE ARBITRATION CLAUSE AS PROVIDED IN SECTION 15. IF APPLICABLE, THE ARBITRATION CLAUSE WILL SIGNIFICANTLY AFFECT YOUR RIGHTS IF A DISPUTE ARISES BETWEEN YOU AND US. FOR EXAMPLE, YOU WILL NOT BE ABLE TO BRING OR PARTICIPATE IN A CLASS ACTION RELATING TO MATTERS ARISING UNDER THIS AGREEMENT. 1. DEFINITIONS: The following defined terms are used in this Agreement: we , us , our , and Coastal Community Bank, its successors, assigns, and designated Coastal servicers as applicable. Seen Seen Finance, Inc., the designated servicer for your Account. you , your , and Each person approved to use and who is responsible for repayment of Cardmember the Account. Account Your revolving credit line with us. You may access your revolving credit line with your…”
secured_card_member_agreement_effective 11.01.25 ↗

Read the exact mailing address in the clause above, then use our opt-out letter template and full guide →

Contract X-Ray — what's buried in the fine print

6 red flags · 9 filed docs

Detected in the CFPB-filed cardholder agreements from Coastal Community Bank. Verbatim quotes below — CardSleuth flags the language; this isn't legal advice.

Forced arbitration

You give up your right to sue in court — disputes are pushed into private arbitration.

Show the exact wording ↓
“…ACTIONS UNLESS YOU (1) ARE SUBJECT TO THE PROTECTIONS OF THE MILITARY LENDING ACT OR (2) EXERCISE YOUR RIGHT TO REJECT ARBITRATION AS PROVIDED IN THE ARBITRATION PROVISION OF THIS AGREEMENT The following terms and conditions constitute an agreement (Agreement) between you and Coastal Community Bank governing the use of…”
Kikoff-secured-card-agreement 5.2.25 ↗
“…parts of this Agreement. ARBITRATION AGREEMENT PLEASE READ THIS PROVISION OF THE AGREEMENT CAREFULLY. IT PROVIDES THAT ANY DISPUTE MAY BE RESOLVED BY BINDING ARBITRATION AT EITHER PARTY S REQUEST. UNLESS YOU PROMPTLY REJECT IT, THE ARBITRATION AGREEMENT WILL HAVE A SUBSTANTIAL EFFECT ON YOUR RIGHTS IN THE EVENT OF A D…”
Robinhood Gold TIL & Cardholder Agreement_effective 12.22.25 ↗
“…ation fees for a credit card account). You may call us toll-free at 1-833-923-7336 to listen to these disclosures and information about payments. The arbitration provisions in Section 15 below will not apply to you if you are a Covered Borrower. 8. FOREIGN CURRENCY TRANSACTIONS: Transactions made in a foreign currency w…”
secured_card_member_agreement_effective 11.01.25 ↗
Class-action waiver

You can't band together with other cardholders in a class action.

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“…bed below, instead of in court. Any Claim (except for a Claim challenging the validity or enforceability of this arbitration agreement, including the Class Action Waiver) may be resolved by binding arbitration if either side requests it. THIS MEANS IF EITHER YOU OR WE CHOOSE ARBITRATION, NEITHER PARTY WILL HAVE THE RI…”
Kikoff-secured-card-agreement 5.2.25 ↗
“…AND WE ARE GIVING UP THE RIGHT TO TRIAL BY JURY AND (2) THIS SECTION PRECLUDES YOU AND US FROM PARTICIPATING IN OR BEING REPRESENTED IN ANY CLASS OR REPRESENTATIVE ACTION OR JOINING OR CONSOLIDATING THE CLAIMS OF OTHER PERSONS. In addition, your agreement to arbitrate and waive trial by jury shall be applicable to part…”
Robinhood Gold TIL & Cardholder Agreement_effective 12.22.25 ↗
“…lly, please call 833- 923-7336. ARBITRATION NOTICE: If you are approved, the Cardmember Agreement governing your Account will include an arbitration, class action waiver, and jury trial waiver clause which may substantially limit your rights in the event of a dispute. The arbitration clause will not apply if you E ect…”
secured_card_member_agreement_effective 11.01.25 ↗
Jury-trial waiver

You waive your right to have a dispute heard by a jury.

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“…PRESENTED IN ANY CLASS OR REPRESENTATIVE ACTION OR JOINING OR CONSOLIDATING THE CLAIMS OF OTHER PERSONS. In addition, your agreement to arbitrate and waive trial by jury shall be applicable to parties acting on our behalf, including agents or independent contractors who collect your account on our behalf or purchase y…”
Robinhood Gold TIL & Cardholder Agreement_effective 12.22.25 ↗
“…all 833- 923-7336. ARBITRATION NOTICE: If you are approved, the Cardmember Agreement governing your Account will include an arbitration, class action waiver, and jury trial waiver clause which may substantially limit your rights in the event of a dispute. The arbitration clause will not apply if you E ective Novemb…”
secured_card_member_agreement_effective 11.01.25 ↗
“…EDIT TO YOU, WILL APPLY NO MATTER WHERE YOU LIVE OR USE THE ACCOUNT. YOU EXPRESSLY WAIVE YOUR RIGHT TO INITIATE OR PARTICIPATE IN A CLASS ACTION. 28. Waiver of Jury Trial: You acknowledge that the right to trial by jury is a constitutional right but may be waived in certain circumstances. To the extent permitted…”
Seen Cardmember Agreement $0 to $75 AMF_35.99_effective 07.07.25 ↗
Deferred interest

“No interest if paid in full” — miss the deadline and you're billed interest back to day one.

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“…alance from another creditor to your Account; (iii) Cash Advances the use of your Account to obtain a cash advance; (iv) Special Offers introductory, deferred interest, or other promotional offers we may make available on your Account from time to time. Billing Cycle The time-period used to track and report the tran…”
secured_card_member_agreement_effective 11.01.25 ↗
Change-anytime clause

The issuer reserves the right to change your rates, fees and terms at any time.

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“…not assign or transfer your Account or any of your rights and obligations under this Agreement. Any such assignment or transfer by you will be void. Change of Terms: We may change the terms of this Agreement at any time, including any additions or deletions to the terms in this Agreement. These changes may apply to existing and future balances on your Account as of t…”
Robinhood Gold TIL & Cardholder Agreement_effective 12.22.25 ↗
“…, before outstanding balances with lower APRs, if any. The method we use to allocate payments may result in your paying higher periodic interest. 13. Amendments: Subject to applicable law, we may change the terms of this Agreement for any reason or no reason, and in any respect, by adding, deleting or modifying any provision, including APRs, fees, the calculation of Minimum Payment Due and ot…”
Seen Cardmember Agreement $0 to $75 AMF_35.99_effective 07.07.25 ↗
Penalty APR

Slip up and your rate can jump to a much higher penalty APR.

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“…Plan based on the Pay Over Time Plan duration, the APR that would Plans (Fixed otherwise apply to the purchase, and other factors.** Finance Charge) Penalty APR and When It None. Applies Your due date is at least 21 days after the close of each billing cycle. We will not charge you any interest on purchases i…”
Robinhood Gold TIL & Cardholder Agreement_effective 12.22.25 ↗
“…s and Cash Advances. We will charge interest on Balance Transfers and Cash Advances from the date of the transaction. If your Account is subject to a Penalty APR, it is listed in the Schedule. If you exceed your credit limit, make a late payment, or have a payment returned on your Account or any other account…”
secured_card_member_agreement_effective 11.01.25 ↗
Arbitration opt-out

The contract lets you reject arbitration (usually within a short deadline) and keep your right to sue.

Show the exact wording ↓
“…IRES CLAIMS TO BE ARBITRATED AND FORBIDS CLASS ACTIONS UNLESS YOU (1) ARE SUBJECT TO THE PROTECTIONS OF THE MILITARY LENDING ACT OR (2) EXERCISE YOUR RIGHT TO REJECT ARBITRATION AS PROVIDED IN THE ARBITRATION PROVISION OF THIS AGREEMENT The following terms and conditions constitute an agreement (Agreement) between you and…”
Kikoff-secured-card-agreement 5.2.25 ↗
“…VISION OF THE AGREEMENT CAREFULLY. IT PROVIDES THAT ANY DISPUTE MAY BE RESOLVED BY BINDING ARBITRATION AT EITHER PARTY S REQUEST. UNLESS YOU PROMPTLY REJECT IT, THE ARBITRATION AGREEMENT WILL HAVE A SUBSTANTIAL EFFECT ON YOUR RIGHTS IN THE EVENT OF A DISPUTE. ARBITRATION REPLACES THE RIGHT TO GO TO COURT, INCLUDING THE RI…”
Robinhood Gold TIL & Cardholder Agreement_effective 12.22.25 ↗
“…SE WHICH WILL APPLY TO YOU UNLESS (1) YOU ARE A MEMBER, OR A DEPENDENT OF A MEMBER, OF THE ARMED FORCES ON THE DATE YOU OPEN THIS ACCOUNT, OR (2) YOU REJECT THE ARBITRATION CLAUSE AS PROVIDED IN SECTION 15. IF APPLICABLE, THE ARBITRATION CLAUSE WILL SIGNIFICANTLY AFFECT YOUR RIGHTS IF A DISPUTE ARISES BETWEEN YOU AND…”
secured_card_member_agreement_effective 11.01.25 ↗

Cardholder agreements

Filed with the CFPB in the 2026 Q1 bulk submission. Opens the original PDF.