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Comenity Bank

46 cardholder agreements · 18.1 MB · 10 surveyed cards

D
Fair Terms · grade D (41/100)
5 contract red flags across 45 filed docs · see how every issuer ranks →
Why this grade
  • Starting score100
  • Forced arbitration (opt-out available)-12
  • Class-action waiver-12
  • Deferred interest-15
  • Jury-trial waiver-8
  • Penalty APR-6
  • High penalty APR (33.49%)-6
  • Fair Terms score41 · grade D

See the exact wording behind each below.

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You can opt out of this issuer's forced arbitration

Comenity Bank's agreement lets you reject arbitration and keep your right to sue — usually within a short window after opening the account. You have to send it in writing. Here's the language from the filed agreement:

“…a i v e d I n t e r e s t , L o w P a y m e n t How to Contact Us: Arbitration Claims Comenity Bank, PO Box 182436, Columbus, OH 43218-2436 Arbitration Rejection Comenity Bank, PO Box 182422, Columbus, OH 43218-2422 Bankruptcy Notifications Comenity Bank, Bankruptcy Department, PO Box 182125, Columbus, OH 43218-2125 Billing Errors Comenity Bank, PO Box 182782, Columbus, OH 43218-2782 Credit Reporting Disputes Comenity Bank, PO Box 182789, Columbus, OH 43218-2789 Disputed Debts 3000 Kellway Drive, Suite 120, Carrollton, TX 75006 General Credit Card Customer Care: A n n Ta y l o r : 1 - 8 6 6 - 7 3 0 - 7 9 0 2 A n n Ta y l o r M a s t e r c a r d : 1 - 8 8 8 - 2 9 2 - 5 7 0 7 T D D / T T Y: 1 - 8 0 0 - 6 9 5 - 1 7 8 8 A n n Ta y l o r : c o m e n i t y. n e t / a n n t a y l o r A n n Ta y l o r M a s t e r c a r d : c o m e n i t y. n e t / a n n t a y l o r c a r d Comenity Bank, PO Box…”
Ann Taylor Mastercard® Credit Card or Ann Taylor Credit Card - Current Credit Card Agreements ↗
“…a i v e d I n t e r e s t , L o w P a y m e n t How to Contact Us: Arbitration Claims Comenity Bank, PO Box 182436, Columbus, OH 43218-2436 Arbitration Rejection Comenity Bank, PO Box 182422, Columbus, OH 43218-2422 Bankruptcy Notifications Comenity Bank, Bankruptcy Department, PO Box 182125, Columbus, OH 43218-2125 https://d.comenity.net/ac/arhaus/public/credit-card-agreement 4/16 6/11/24, 9:28 AM Arhaus Archarge Credit Card - Current Credit Card Agreements Billing Errors Comenity Bank, PO Box 182782, Columbus, OH 43218-2782 Credit Reporting Disputes Comenity Bank, PO Box 182789, Columbus, OH 43218-2789 Disputed Debts 3000 Kellway Drive, Suite 120, Carrollton, TX 75006 General Credit Card Customer Care: Arhaus: 1-888-245-4064 T D D / T T Y: 1 - 8 0 0 - 6 9 5 - 1 7 8 8 c o m e n i t y. n e t / a r h a u s Comenity Bank, PO Box 182273, Columbus, OH 43218-2273 W h e n w r i t i n g , i n c…”
Arhaus Archarge Credit Card - Current Credit Card Agreements ↗
“…e d I n t e r e s t , L o w nearest $5 Payment How to Contact Us: Arbitration Claims Comenity Bank, PO Box 182436, Columbus, OH 43218-2436 Arbitration Rejection Comenity Bank, PO Box 182422, Columbus, OH 43218-2422 Bankruptcy Notifications Comenity Bank, Bankruptcy Department, PO Box 182125, Columbus, OH 43218-2125 Billing Errors Comenity Bank, PO Box 182782, Columbus, OH 43218-2782 Credit Reporting Comenity Bank, PO Box 182789, Columbus, OH 43218-2789 Disputes Disputed Debts 3000 Kellway Drive, Suite 120, Carrollton, TX 75006 General Credit Card Customer Care: Avenue: 1-800-967-1398 T D D / T T Y: 1 - 8 0 0 - 6 9 5 - 1 7 8 8 c o m e n i t y. n e t / a v e n u e https://d.comenity.net/ac/avenue/public/credit-card-agreement 3/19 20/11/2023, 16:38 Avenue credit card - Current Credit Card Agreements Comenity Bank, PO Box 182273, Columbus, OH 43218-2273 When writing, include your name, addr…”
Avenue credit card - Current Credit Card Agreements ↗

Read the exact mailing address in the clause above, then use our opt-out letter template and full guide →

Contract X-Ray — what's buried in the fine print

5 red flags · 45 filed docs

Detected in the CFPB-filed cardholder agreements from Comenity Bank. Verbatim quotes below — CardSleuth flags the language; this isn't legal advice.

Forced arbitration

You give up your right to sue in court — disputes are pushed into private arbitration.

Show the exact wording ↓
“…f t h i s A g r e e m e n t i s i n v a l i d , t h e r e s t s h a l l r e m a i n i n e f f e c t , e x c e p t a s o t h e r w i s e noted in the Arbitration Provision. N o Wa i v e r We will not lose our rights under this Agreement because we delay or do not enforce them. Assignment W e m a y a s s i g n a n y o r…”
Ann Taylor Mastercard® Credit Card or Ann Taylor Credit Card - Current Credit Card Agreements ↗
“…f o r t h i s Account or other evidence of indebtedness on your Account is your signature on this Agreement. Arbitration: This Agreement includes an Arbitration Provision with class action and jury trial waivers. Yo u c a n r e j e c t t h e A r b i t r a t i o n P r o v i s i o n . I f y o u d o n o t , i t w i l l b…”
Avenue credit card - Current Credit Card Agreements ↗
“…o n f o r this Account or other evidence of indebtedness on your Account is your signature on this Agreement. Arbitration: This Agreement includes an Arbitration Provision with class action and jury trial waivers. Yo u c a n r e j e c t t h e A r b i t r a t i o n P r o v i s i o n . I f y o u d o n o t , i t w i l l b…”
Bealls Inc. Credit Card - Bealls Florida_Current Credit Card Agreements ↗
Class-action waiver

You can't band together with other cardholders in a class action.

Show the exact wording ↓
“…ohibition Against If you or we elect to arbitrate a Claim: Certain Proceedings a. neither you nor we may participate in a class action in court or in class-wide arbitration, either as a ( C l a s s A c t i o n Wa i v e r ) plaintiff, defendant or class member; b. neither you nor we may act as a private attorney general i…”
Ann Taylor Mastercard® Credit Card or Ann Taylor Credit Card - Current Credit Card Agreements ↗
“…ation. 7. Prohibition If you or we elect to arbitrate a Claim: Against Certain a. neither you nor we may participate in a class action in court or in class-wide Proceedings arbitration, either as a plaintiff, defendant or class member; (Class Action b. neither you nor we may act as a private attorney general in court or in Wa i v e…”
Avenue credit card - Current Credit Card Agreements ↗
“…not be joined or consolidated with Claims brought by or against any other person; and d. the arbitrator shall have no power or authority to conduct a class-wide arbitration, private attorney general arbitration or other representative arbitration. 8. Location and Any arbitration hearing that you attend must take place at…”
Bealls Inc. Credit Card - Bealls Florida_Current Credit Card Agreements ↗
Jury-trial waiver

You waive your right to have a dispute heard by a jury.

Show the exact wording ↓
“…n d w e w a i v e a n y r i g h t t o t r i a l b y j u r y i n t h e e v e n t o f a l a w s u i t arising out of or related to this Agreement. This jury trial waiver shall not affect the Arbitration Provision b e l o w ( i n c l u d i n g t h e j u r y t r i a l w a i v e r c o n t a i n e d t h e r e i n ) . Yo…”
Ann Taylor Mastercard® Credit Card or Ann Taylor Credit Card - Current Credit Card Agreements ↗
“…indebtedness on your Account is your signature on this Agreement. Arbitration: This Agreement includes an Arbitration Provision with class action and jury trial waivers. Yo u c a n r e j e c t t h e A r b i t r a t i o n P r o v i s i o n . I f y o u d o n o t , i t w i l l b e p a r t o f t h i s A g r e e m e n…”
Avenue credit card - Current Credit Card Agreements ↗
“…n d w e w a i v e a n y r i g h t t o t r i a l b y j u r y i n t h e e v e n t o f a l a w s u i t arising out of or related to this Agreement. This jury trial waiver shall not affect the Arbitration Provision https://d.comenity.net/ac/caesarsrewardsvisa/public/credit-card-agreement 9/16 11/3/25, 3:16 PM Caesars…”
Caesars Rewards Prestige® Visa® Credit Card - Current Credit Card Agreements ↗
Deferred interest

“No interest if paid in full” — miss the deadline and you're billed interest back to day one.

Show the exact wording ↓
“…er Credit Plans at end of billing period (excluding new interest charges for those plans) (minimum $5); plus (2) New interest charges for those plans Deferred Interest, Payment Required or 3.5% of sum of plan balances at end of billing period rounded up to nearest $1 Wa i v e d I n t e r e s t , P a y m e n t R e q…”
Ann Taylor Mastercard® Credit Card or Ann Taylor Credit Card - Current Credit Card Agreements ↗
“…i t P l a n a s d e s c r i b e d b e l o w. A s o f t h e P r i n t D a t e , y o u r P u r c h a s e A P R i s 35.99%. Current offers may include: Deferred Interest, Low Payment: No interest if paid in full within 6, 12, 18, 24, 36, or 48 months. Interest will be charged to the Account from the purchase date at t…”
Arhaus Archarge Credit Card - Current Credit Card Agreements ↗
“…s at end of billing period rounded down Interest, Payment Required and to nearest $5 (minimum $5) Wa i v e d I n t e r e s t , P a y m e n t Required Deferred Interest, Equal Purchase amount divided by number of months in promotional period P a y m e n t o r Wa i v e d I n t e r e s t , rounded up to nearest $1 Equa…”
Avenue credit card - Current Credit Card Agreements ↗
Penalty APR

Slip up and your rate can jump to a much higher penalty APR.

Jumps to ~33.49%
Show the exact wording ↓
“…a r d Annual Percentage Rate 35.99% 35.99% (APR) for Purchases A P R f o r B a l a n c e Tr a n s f e r s 35.99% N/A APR for Cash Advances 35.99% N/A Penalty APR and When it Up to 39.99% Up to 39.99% Applies This APR will vary with the market based on This APR will vary with the market the Prime Rate. based on…”
Ann Taylor Mastercard® Credit Card or Ann Taylor Credit Card - Current Credit Card Agreements ↗
“…Florida, Bealls Outlet, and Burkes Outlet. Read it and keep it. Interest Rates and Interest Charges Annual Percentage Rate (APR) for 35.99% Purchases Penalty APR and When it Applies Up to 39.99% This APR will vary with the market based on the Prime Rate. This APR may be applied to your account if you make a la…”
Bealls Inc. Credit Card - Bealls Florida_Current Credit Card Agreements ↗
“…ement) for the Buckle Credit Card Account. Read it and keep it. Interest Rates and Interest Charges Annual Percentage Rate (APR) for 35.99% Purchases Penalty APR and When it Applies Up to 39.99% This APR will vary with the market based on the Prime Rate. This APR may be applied to your account if you make a la…”
Buckle Credit Card - Current Credit Card Agreements ↗
Arbitration opt-out

The contract lets you reject arbitration (usually within a short deadline) and keep your right to sue.

Show the exact wording ↓
“…t $1 o r Wa i v e d I n t e r e s t , L o w P a y m e n t How to Contact Us: Arbitration Claims Comenity Bank, PO Box 182436, Columbus, OH 43218-2436 Arbitration Rejection Comenity Bank, PO Box 182422, Columbus, OH 43218-2422 Bankruptcy Notifications Comenity Bank, Bankruptcy Department, PO Box 182125, Columbus, OH 4…”
Ann Taylor Mastercard® Credit Card or Ann Taylor Credit Card - Current Credit Card Agreements ↗
“…O r Wa i v e d I n t e r e s t , L o w nearest $5 Payment How to Contact Us: Arbitration Claims Comenity Bank, PO Box 182436, Columbus, OH 43218-2436 Arbitration Rejection Comenity Bank, PO Box 182422, Columbus, OH 43218-2422 Bankruptcy Notifications Comenity Bank, Bankruptcy Department, PO Box 182125, Columbus, OH 4…”
Avenue credit card - Current Credit Card Agreements ↗
“…o r Wa i v e d I n t e r e s t , L o w nearest $1 Payment How to Contact Us: Arbitration Claims Comenity Bank, PO Box 182436, Columbus, OH 43218-2436 Arbitration Rejection Comenity Bank, PO Box 182422, Columbus, OH 43218-2422 Bankruptcy Notifications Comenity Bank, Bankruptcy Department, PO Box 182125, Columbus, OH 4…”
Bealls Inc. Credit Card - Bealls Florida_Current Credit Card Agreements ↗

Checked & clear: Change-anytime clause

Priced card products

Cardholder agreements

Filed with the CFPB in the 2026 Q1 bulk submission. Opens the original PDF.

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