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Trustmark Bank

2 cardholder agreements · 1.1 MB

C
Fair Terms · grade C (62/100)
4 contract red flags across 1 filed doc · see how every issuer ranks →
Why this grade
  • Starting score100
  • Forced arbitration (opt-out available)-12
  • Class-action waiver-12
  • Jury-trial waiver-8
  • Penalty APR-6
  • Fair Terms score62 · grade C

See the exact wording behind each below.

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You can opt out of this issuer's forced arbitration

Trustmark Bank's agreement lets you reject arbitration and keep your right to sue — usually within a short window after opening the account. You have to send it in writing. Here's the language from the filed agreement:

“…dependent may not exceed an Annual Percentage Rate of 36%. This rate resolve the Dispute. If we make a written offer ( Settlement Offer ), you may reject must include, as applicable to the credit transaction or account: (1) the costs it and arbitrate. If we do not resolve the Dispute, either party may start arbitration. associated with credit insurance premiums; (2) fees for ancillary products sold in No party will disclose settlement proposals, including a Settlement Offer, to the connection with the credit transaction; (3) any application fee charge (other than Arbitrator. certain application fees for specified credit transactions or accounts); and (4) any F. Rules and Procedures. Either party may start arbitration by mailing the other participation fee charged (other than certain participation fees for a credit card a notice of arbitration, even if a lawsuit has been filed. This noti…”
Consumer CC Agreement 2022 ↗

Read the exact mailing address in the clause above, then use our opt-out letter template and full guide →

Contract X-Ray — what's buried in the fine print

4 red flags · 1 filed doc

Detected in the CFPB-filed cardholder agreements from Trustmark Bank. Verbatim quotes below — CardSleuth flags the language; this isn't legal advice.

Forced arbitration

You give up your right to sue in court — disputes are pushed into private arbitration.

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“…ed third parties (together, the "Parties"), be G. Class Action Waiver. The Parties agree to give up any right they may have to resolved by a neutral, binding arbitration, and not by a court of law. This procedure bring a class action lawsuit or class arbitration, or to participate in either as a includes any Dispute o…”
Consumer CC Agreement 2022 ↗
Class-action waiver

You can't band together with other cardholders in a class action.

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“…us, or our respective home or where the transaction occurred. heirs, successors, assignees or related third parties (together, the "Parties"), be G. Class Action Waiver. The Parties agree to give up any right they may have to resolved by a neutral, binding arbitration, and not by a court of law. This procedure bring…”
Consumer CC Agreement 2022 ↗
Jury-trial waiver

You waive your right to have a dispute heard by a jury.

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“…OVERED BY THIS ARBITRATION AGREEMENT, THE I. Fees and Costs. If you request, we shall advance all of the Arbitrator s fees and PARTIES HAVE AGREED TO WAIVE THEIR RIGHT TO A TRIAL BY JURY, expenses, as well as all administrative and filing fees. The Parties shall be THEIR RIGHT TO PARTICIPATE IN CLASS ACTIONS, AND THEIR RIGHT TO respon…”
Consumer CC Agreement 2022 ↗
Penalty APR

Slip up and your rate can jump to a much higher penalty APR.

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“…ular Monthly At least 3 business days before an automated payment is scheduled, if you want Periodic Rates, following the occurrence of either of the Penalty Rate Conditions to stop payment on the amount you think is wrong. listed in the accompanying Summary of Terms (Account Opening), the Monthly You must noti…”
Consumer CC Agreement 2022 ↗
Arbitration opt-out

The contract lets you reject arbitration (usually within a short deadline) and keep your right to sue.

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“…to or her dependent may not exceed an Annual Percentage Rate of 36%. This rate resolve the Dispute. If we make a written offer ( Settlement Offer ), you may reject must include, as applicable to the credit transaction or account: (1) the costs it and arbitrate. If we do not resolve the Dispute, either party may…”
Consumer CC Agreement 2022 ↗

Checked & clear: Deferred interest · Change-anytime clause

Cardholder agreements

Filed with the CFPB in the 2026 Q1 bulk submission. Opens the original PDF.