Detected in the CFPB-filed cardholder agreements from Jpmorgan Chase Bank, National Association. Verbatim quotes below — CardSleuth flags the language; this isn't legal advice.
Forced arbitration
You give up your right to sue in court — disputes are pushed into private arbitration.
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“…ation verbally or for questions, please call 1-800-235-9978. Unless you timely reject the agreement to arbitrate, disputes with us may be resolved by binding arbitration. With arbitration, you cannot go to court, have a jury trial or initiate or participate in a class action for your dispute(s) with us. In arbitration…”
“…state or federal law. To receive this information and a description of your payment obligation verbally or for questions, please call 1-800-235-9978. Binding Arbitration Unless you timely reject the agreement to arbitrate, disputes with us may be resolved by binding arbitration. With arbitration, you cannot go to cour…”
You can't band together with other cardholders in a class action.
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“…be accepted or effective. any service(s) or programs related to your account; any communications related to your account; What about class actions or representative actions? Each of these organizations will apply its code of procedures in effect at the time the arbitration claim Individuals sometimes seek to bring lawsu…”
“…be accepted or effective. account; any service(s) or programs related to your account; any communications related to your What about class actions or representative actions? Each of these organizations will apply its code of procedures in effect at the time the arbitration claim Individuals sometimes seek to bring lawsu…”
“…be accepted or effective. Mediation Services ( JAMS ) or the American Arbitration Association ( AAA ) as the arbitration What about class actions or representative actions? administrator. You can learn more about these organizations online, at the addresses provided below. Each of these organizations will apply its cod…”
Slip up and your rate can jump to a much higher penalty APR.
Jumps to ~29.99%
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“…APRs with varying durations may be available on some accounts. Cash Advance APR 28.49%. This APR will vary with the market based on the Prime Rate.c Penalty APR and When It Up to 29.99%. This APR will vary with the market based on the Prime Rate.d Applies We may apply the Penalty APR to your account if you: f…”
“…e We may communicate amendments to this agreement to you via mail, email Amendments without amendment, for example when the Prime Rate changes or the penalty APR or other electronic means, or included in your monthly billing statements as becomes applicable. See the Variable Rate and Penalty APR sections for d…”
“…%. This APR will vary with the market based on the Prime Rate.a Cash Advance APR 28.49%. This APR will vary with the market based on the Prime Rate.b Penalty APR and When It Up to 29.99%. This APR will vary with the market based on the Prime Rate.c Applies We may apply the Penalty APR to your account if you: f…”
The contract lets you reject arbitration (usually within a short deadline) and keep your right to sue.
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“…aw. To receive this information and a description of your payment obligation verbally or for questions, please call 1-800-235-9978. Unless you timely reject the agreement to arbitrate, disputes with us may be resolved by binding arbitration. With arbitration, you cannot go to court, have a jury trial or initiate or participate in…”
“…federal law. To receive this information and a description of your payment obligation verbally or for questions, please call 1-800-235-9978. Binding Arbitration Unless you timely reject the agreement to arbitrate, disputes with us may be resolved by binding arbitration. With arbitration, you cannot go to court, have a jury trial or i…”
The intro rate was not broken out by credit tier — the issuer reported a single range.
Lowest offered0%
Median0%
Highest offered0%
Balance transfer APR
Promotional window: 18 months · grace period retained on purchases
The transfer rate was not broken out by credit tier — the issuer reported a single range.
Lowest offered0%
Median0%
Highest offered0%
Cash advance APR
The cash advance rate was not broken out by credit tier — the issuer reported a single range.
Lowest offered28.49%
Median28.49%
Highest offered28.49%
Every fee on this card
Annual feeNone
Balance transfer fee5% (min $5)
Cash advance fee5% (min $10)
Foreign transaction fee3%
Purchase transaction feeNone
Late fee$29
Repeat late fee (6 mo)$40
Over-limit feeNone
Minimum finance chargeNone
Balance computationAverage daily balance including new purchases
Additional fees
Chase Pay Over Time$0
Return payment fee$40
Rewards, benefits and features
Rewards
None reported
Services
Access to Free Credit Scores
Automobile rental insurance
Discounts on purchases of goods and services (non travel related)
Extension on manufacturer’s warranty
Features
Contactless Payments
Chip card
Mobile wallet provisioning (for example, Apple Pay)
Who can get this card
AvailabilityNational
Membership requirementsOpen to the public
Phone800-945-2000
Balance transfer calculator
Stay put — 18 mo at 24%$900
Transfer fee (5%)$250
Promo interest at 0.00%$0
You save$650
Assumes you pay the balance down evenly across the 18-month promotional window, so the average outstanding balance is about half the transfer. Rates revert to 28.24% afterwards.
Cost to carry a balance
Interest for a year at 28.24%$847.20
Annual / periodic fees$0
Total yearly cost$847.20
Simple interest on a constant balance — a plain-language upper bound rather than an amortisation schedule. Paying in full each month within the 21-day grace period avoids the interest entirely.
Cardholder agreements
26 documents filed by Jpmorgan Chase Bank, National Association in the 2026 Q1 archive.